Chief of Staff Operations
Leadership operating rhythm, priority setting, decision tracking and follow-through

Available for remote engagements · US hours
Chief of Staff · Talent & OperationsSenior Executive Assistant
I partner with founders, CEOs and leadership teams who are serious about growth but stretched too thin. I bring structure, clarity and genuine ownership: running the operating rhythm, building the systems and finding the people who keep everything moving.
Who I am
I am a Chief of Staff and Senior Executive Assistant who helps founders, CEOs and leadership teams run their businesses with clarity. With a background in economics and more than three years supporting US founders from Nairobi, I work where leadership, operations and people meet.
Today I lead talent and operations work for a US executive assistant agency: sourcing and screening talent, preparing candidates for client interviews, coaching a remote sourcing team and keeping the hiring engine running clean. Before that, I was the operational right hand to executives across calendars, inboxes, projects, finances and travel.
I do not just manage tasks. I anticipate needs, remove bottlenecks and build the systems, people and rhythms that let leaders focus on high-leverage work and lead with total confidence.
What I do
Leadership, talent and operational support: from protecting an executive's time to building the teams and systems a business scales with.
Gold-topped cards mark my Chief of Staff and talent focus.
Leadership operating rhythm, priority setting, decision tracking and follow-through
Pipelines built across job boards, communities and talent databases for EA and operations roles
Profile, intro video, portfolio and work-sample review against a clear quality bar
Daily priorities, check-ins and coaching that keep remote teams focused and moving
Calendar management, inbox triage, stakeholder coordination, meeting preparation
Project lifecycle management, cross-functional workflows, bottleneck removal
Professional correspondence, executive liaison, internal and external comms
Market research, vendor evaluation, competitive analysis, executive-ready reports
Expense tracking, invoice workflows, subscription audits, budget monitoring
Standard operating procedures, knowledge bases, onboarding documentation
Multi-city itineraries, visa requirements, accommodation, transport logistics
Scope definition, milestone tracking across ClickUp, Notion and Trello
Relationship management, communication bridges, alignment across teams
HubSpot, Zoho CRM and Pipedrive: pipeline management, data integrity, reporting
ChatGPT, Claude, Gemini, Zapier automations, AI-assisted research and documentation
OKR tracking, board presentations, annual planning coordination
Portfolio
A walkthrough of real systems, dashboards, documents and deliverables I've built across talent acquisition, leadership operations, calendar architecture, project tracking, CRM management, research, travel coordination and financial administration.
CalendarProtecting executive time with structured, colour-coded scheduling systems.
5 samples
PM ToolsKeeping projects visible and moving, with ClickUp, Trello and Notion used simultaneously.
5 samples
CRMHands-on pipeline management and data integrity across HubSpot, Zoho CRM and Pipedrive.
6 samples
Research
CommsProfessional correspondence, onboarding systems and meeting documentation.
7 samples
TravelEnd-to-end travel management: flights, hotels, visas, destination guides and cultural briefings.
11 samples
Budget visibility, expense tracking and subscription management.
4 samples
EA SystemFull EA operating infrastructure: workspace design, prioritisation and daily briefings.
6 samples
Amazon FBA dashboards, Shopify store administration, listing optimisation and inventory tracking, keeping online stores running smoothly.
4 samples
Account health scorecards, onboarding pipelines, QBR prep and churn risk tracking, protecting revenue and surfacing expansion opportunities.
4 samples
Standard operating procedures, onboarding playbooks and knowledge bases that turn institutional memory into shared, searchable systems.
5 samples
Candidate scorecards, interview pipelines and hiring funnels, keeping recruitment organised so the executive only sees the top of the funnel.
5 samples
Process maps, integration trackers and automated workflows that remove manual handoffs and protect the executive's time.
4 samples
Running the sourcing engine for a US executive assistant agency: prioritising open roles, screening against a clear bar and moving the right people forward.
7 samples
Keeping leadership focused and the business moving: operating rhythm, priorities, decisions and follow-through.
6 samples
Proven impact
Measurable outcomes from real client engagements.
30%
Optimised scheduling protecting deep work time
95%
Improved follow-through across multiple projects
10+
Reclaimed through structured delegation systems
40%
Streamlined communication workflows
75%
AI pipeline cut time-to-interview from 21 to 5 days
25%
Centralised booking and pre-approved supplier tiers
35%
Automated Excel cleaning boosting throughput
20%
Custom Zapier automations reducing repetitive work
Real results
Scenarios showing how I have delivered measurable value across executive support and operational engagements.
Result: 30% fewer conflicts, 15 additional deep work hours per week
Result: Completion rate 60% to 95%, time-to-completion down 40%
Result: Reclaimed 10+ hrs/week, contributed to a $2M Series A bridge
Result: Screening time cut 75%, time-to-interview 21 to 5 days
Result: Forecast accuracy 70% to 98%, manual entry down 5 hrs/week
Result: Internal email down 50%, retrieval time cut 3 hrs/week per person
Result: Onboarding 10 days to 48 hours, client NPS improved 20%
Result: Budget variances cut 90%, reporting cycle 3 days shorter
Result: 25% travel cost reduction, 100% executive location visibility
AI integration
I actively use AI to work smarter and support executives more effectively. It is integrated into my daily workflow, not used as a novelty.
Candidate scorecards using AI analysis, extracting CV insights to streamline hiring and reduce time-to-hire by 50%.
Research across tools, vendors and industries using AI-powered search to surface insights faster than manual deep dives.
Meeting summaries, task breakdowns and operational notes using AI transcription: clear, searchable records every time.
Draft and refine professional communications using AI writing assistants: correct tone, appropriate clarity, faster turnaround.
Structure raw data and surface key insights for planning cycles using AI-assisted information architecture.
Custom Zapier triggers reducing manual data entry by 20%+ across core operational functions.
My approach
Built on reliability, proactive problem-solving and clear communication. A force multiplier, not just a task manager.
I think ahead, identify obstacles and prepare solutions before issues arise.
When I take on a responsibility, I see it through completely. Every time.
Regular updates, early issue flagging, complex information distilled clearly.
Economics background helps me assess priorities and evaluate trade-offs well.
Sensitive information handled with the highest level of confidentiality always.
Async communication, digital-first systems, cross-time-zone coordination.
Tech stack
Hands-on experience across the tools powering modern executive support, operations and remote-first teams.
Get in touch
If you are building something and need a partner who will actually show up, let us talk. Available for full-time, contract and project-based engagements.
Ideal fit
Direct contact